VirusTotal - Report False Positives Contacts!
At this point, it's safe to say that VirusTotal is not reliable and not recommended anymore!
All VirusTotal does is misinform people with the False Positives detection Plague from all those antivirus aggregated in its website!
SentinelOne, Trapmine, CrowdStrike, Rising, McAfee-GW-Edition, BitDefender are the worst!
For example, SentinelOne even requires people to be their customers in order to be able to report False Positives detection! (Wow, that's Extortion!)
As an alternative, "Microsoft: Submit a file for malware analysis" is recommended!
After a file is submitted, the "Final Determination" is marked as "Pending"! After the file has been analyzed by Microsoft technicians, the "Final Determination" is marked as "Malware" or "Not Malware"!
Example here: Multi One Password (v1.4) - Microsoft "Final Determination"!
As you can see, there is no misinformation here at all!
VirusTotal should (or must) follow the same procedure as Microsoft!
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ENGINE
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Contact
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360
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kefu@360.cn
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Acronis
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virustotal-falsepositive@acronis.com
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AegisLab
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support@aegislab.com
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Agnitum
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trojans@agnitum.com
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Ahnlab
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e-support@ahnlab.com, samples@ahnlab.com
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Alibaba
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virustotal@list.alibaba-inc.com
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Alyac (Estsoft)
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esrc@estsecurity.com
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Antivir
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cleanset@avira.com, virus_malware@avira.com, virus@avira.com
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Antiy
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avlsdk_support@antiy.cn
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Avast
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virus@avast.com
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AVG
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http://www.avg.com/submit-sample
http://www.avg.com/us-en/whitelist
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Babable:
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obu@babable.com
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Baidu
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bav@baidu.com, gaoyingchun@baidu.com
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BitDefender
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virus_submission@bitdefender.com
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Bkav
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fpreport@bkav.com, bkav@bkav.com
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ByteHero
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bytehero@163.com
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ClamAV
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http://www.clamav.net/reports/fp
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CleanMX
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abuse@clean-mx.de
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CMC
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vulambang@cmcinfosec.com, support.is@cmclab.net
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Comodo
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malwaresubmit@avlab.comodo.com
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CRDF
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https://threatcenter.crdf.fr/false_positive.html
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CrowdStrike
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VTscanner@crowdstrike.com
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Cybereason
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vt-feedback@cybereason.com
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Cylance
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cylancefilesubmit@cylance.com
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CyRadar
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virustotal@cyradar.com
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Cyren
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support@cyren.com
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DNS8
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dns8@layer8.pt
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DrWeb
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vms@drweb.com
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eGambit (Tehtris)
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https://tehtris.com/egambit_fp.php
virus@tehtri-security.com
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Emsisoft
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submit@emsisoft.com or fp@emsisoft.com (false positives)
https://www.emsisoft.com/en/support/contact/
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Endgame
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info@endgame.com
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ESET
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https://support.eset.com/kb141/?page=content&id=SOLN141
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F-Prot
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viruslab@f-prot.com
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F-Secure
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spyware-samples@f-secure.com, vsamples@f-secure.com
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FireEye
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virustotal@fireeye.com
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Forcepoint (websense)
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suggest@forcepoint.com
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Fortinet
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submitvirus@fortinet.com
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GData
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https://www.gdatasoftware.com/faq/consumer/submit-a-suspicious-file-app-or-url
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Hacksoft:
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virus@hacksoft.com.pe
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Hauri:
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viruslab@hauri.co.kr
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Ikarus
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fp@ikarus.at, samples@ikarus.at
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Invincea:
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info@invincea.com
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Jiangmin
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support@jiangmin.com, shaojia@jiangmin.com
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K7
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reportfp@labs.k7computing.com, k7viruslab@labs.k7computing.com
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Kaspersky:
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newvirus@kaspersky.com
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Kingsoft (Cheetah)
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operation@cmcm.com
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MAX (SaintSecurity)
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root@malwares.com
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MaxSecure
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tech@maxpcsecure.com testing@maxpcsecure.com
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McAfee
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virus_research@mcafee.com
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McAfee-GW
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virus_research_gateway@avertlabs.com
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Microsoft
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mmpc@submit.microsoft.com
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Microworld
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samples@escanav.com
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NANO
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http://www.nanoav.ru/index.php?option=com_content&view=article&id=15&Itemid=83&lang=en
false@nanoav.ru
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Norman
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analysis@norman.no, support@norman.com
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nProtect (Inca)
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virus_info@inca.co.kr
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Palo Alto
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vt-pan-false-positive@paloaltonetworks.com
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Panda
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falsepositives@pandasecurity.com, virussamples@pandasecurity.com
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Rising
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http://mailcenter.rising.com.cn/filecheck_en/
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Qihoo-360
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support@360safe.com or https://www.360totalsecurity.com/en/suspicion/
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QuickHeal
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viruslab@quickheal.com
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SecureAge Apex
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https://www.secureaplus.com/features/antivirus/report-false-positive/
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Sentinel One
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report@sentinelone.com
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Sophos
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samples@sophos.com
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Symantec
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https://submit.symantec.com/false_positive/, avsubmit@symantec.com
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Tencent
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TAVfp@tencent.com
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TheHacker
Trapmine
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virus@hacksoft.com.pe, falsopositivo@hacksoft.com.pe
fp@trapmine.com
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TrendMicro
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• https://www.trendmicro.com/en_us/about/legal/detection-reevaluation.html
• virus@trendmicro.com, virus_doctor@trendmicro.com
• http://esupport.trendmicro.com/solution/en-us/1037634.aspx
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Webroot
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https://www.webroot.com/us/en/business/support/vendor-dispute-contact-us
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Trustwave
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ADavidi@trustwave.com
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VBA32
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feedback@anti-virus.by
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VirusDie
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partners@virusdie.com
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Yandex
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yandex-antivir@support.yandex.ru
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Zillya
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virus@zillya.com
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Zoner
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false@zonerantivirus.com
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Cyren support@cyren.com
straighttips.blogspot.com/2019/12/virustotal-report-false-positives.html
